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Returns

Returns

You can only return products in their original packaging and without user damage.

Do you want to return products to us? Then we ask you to add an order number and a reason for the return to your return shipment. You will find a returnlabel in your parcel which you can use to ship your products to us. Shipping costs are for the customer. We will deduct the shipping costs on your order.

Below you will find the return costs per country:

Country

Delivery time

Shipping costs

Bosnia & Herzegovina (BA)

4-8 days

€19,95

Bulgaria (BG)

4 days

€19,95

Denmark (DK)

2 days

€4,95

Germany (DE)

1-2 days

€4,95

Estonia (EE)

3-4 days

€12,50

Finland (FI)

2-4 days

€12,50

France (FR)

2-3 days

€4,95

Greece (GR)

6 days

€19,95

Hungary (HU)

2-3 days

€4,95

Ireland (IE)

2-3 days

€4,95

Iceland (IS)

6 days

€29,95

Italy (IT)

2-3 days

€9,95

Croatia (HR)

4 days

€12,50

Latvia (LV)

3-4 days

€9,95

Liechtenstein (LI)

2-3 days

€4,95

Lithuania (LT)

3-4 days

€9,95

Luxembourg (LU)

1 day

€4,95

Monaco (MC)

2-3 days

€4,95

Norway (NO)

2-3 days

€9,95

Austria (AT)

2 days

€4,95

Poland (PL)

2-3 days

€4,95

Portugal (PT)

3-4 days

€12,50

Romania (RO)

3-4 days

€12,50

Serbia (RS)

6 days

€19,95

Slovenia (SI)

2 days

€4,95

Slovakia (SK)

2-3 days

€4,95

Spain (ES)

2-3 days

€9,95

Czech Republic (CZ)

2-3 days

€4,95

United Kingdom (GB)

2 days

€4,95

Sweden (SE)

2-3 days

€9,95

Switzerland (CH

2-3 days

€4,95

Wrong delivery or defective product

Have we sent you the wrong product or did you receive a defective product? Then please contact our Customer Service at support@dartshopper.com. They will answer within 24 hours on business days.

When do I get my refund?

You'll receive a refund for the returned items within 14 days, assuming these have been returned in the original packaging and haven't suffered any user damage.

When returning these items, it's very important to save the proof of shipment with your Track & Trace code. Without this code, we won't be able to help you in case your return shipment gets lost.

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